Five Worst Cellphone Carriers

In honor of Evil Week, we're switching up the Hive Five a bit. I went ahead and purchased the phones and told them I would call back about the website issue because I had a headache trying to deal with accents and being on the phone for hours. I have read in the Huffington Post that Sprint deliberately treats customers poorly.

This solution to fire pain-in-the-neck customers is Accounting vs. Marketing; Pragmatism vs. Public Relations; and above all, it's a case of irony. Rather than get violent with the guy, I marched out of there and promtly called customer service” again to see if I could find some answers.

Peter Leppik is CEO of Vocal Laboratories, also known as Vocalabs, a Minnesota company that digs deep into what some companies do right, and wrong, when it comes to customer support calls. In the first quarter of 2008, 1.1 million of Sprint Nextel's 53.9 million customers fled, and such churn — a measure of how unhappy customers are — is on the rise.

T-Mobile and Sprint announced a $26 billion all-stock deal on Sunday, saying they believed they could win over skeptical regulators because the merger would create thousands of jobs and help the United States beat China in creating 5G, the next generation mobile network.

I left Verizon for AT&T due to constant fluctuations in my service contract due to the barrage of fees they tack on. The only reason I would leave my current service provider is due to the promotion, kudos to your marketing team because this is ultimately the Sprint goal of any wireless carrier.

My family has been a Sprint wireless customer for more than 10 years. During my jet-lagged attempt to get some answers from the guy in the store, I was told that this was somehow my fault because "we told you it would take a month for the credit to show up on your statement".

They are crooks and do not care about the customers once they rope them into service. That's right, in June 2007 Sprint fired about 1,000 of its 53 million wireless customers for excessive calls to the contact center, mostly for billing and general account issues.

We needed to put a face on the company, let customers know someone was accountable,” Mr. Hesse said, adding that he reads daily summaries of those complaints. If there were actually a class action suit, or a number of publicized suits ( ie. peoples court, eye for an eye, judge joe brown, etc) then the courts will have a precedent by which to hold the company accountable for their representatives' claims.

So I had to pay the $314 bill in order to not get a mark on my credit and pay the $200 cancellation fee - this all happened in a 32 day period and because it was 2 days over the 30day change policy they wouldn't except the offer to give me back my old phones and start over with out a cost to me what terrible customer service to a very good customer they dont care its all about the $$$$$$ with sprint and when my contact is up.

On Tuesday 2 October 2018 I called Sprint to determine if they had a new rate plan as we were at the end of our lease with 4 lines and wanted to see what options were available. This company shouldn't even have any stars given to them as they are the absolute worst robbing company to their customers.

And still, Sprint is bleeding out post-paid customers. T-Mobile CEO John Legere will keep his title, and Sprint CEO Marcelo Claure will serve on the board of the new company. With Sprint, you can enjoy a bit more wiggle room on your data usage throughout the month.